Internet fraud by

Consumer Complaints
I would like to inform you that about the internet fraud done by I booked the 8 bus tickets on 16th December 2016  from and from Rajkot to Indore, operator name Urvashi Travels Jalaram Travels and they mentioned in description Brand new bus but when we have travelled in a bus , they provided the old very bad condition bus and, when I reported this to customer care team , they simply said they can not do anything and rudely disconnected the calls. I have recordings and screenshots available when I booked the ticket
You can also check the condition of bus by bus number: 5686.
I am looking for strict action on as they charged 790 rs/seat for this shitty bus services. Please look into the matter.
Please find the attached screenshots when I booked the tickets, it is mentioned brand new bus.
Kushal Khatri
Phone : 9981541402

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